If your Samsung d500 displays a message that says there is a error when activating your bluetooth and infared, then it probably needs custom resetting. To reset your Samsung d500, simply enter the following code: *#2767*2878#. If resetting the mobile phone doesn't work, you can flash the Samsung d500's firmware, by using a serial flashing cable, or you can make it from a standard usb cable.
If flashing doesn't fix the bluetooth error, you should try to attempt to reheat the bluetooth module, which is located on the PCB board. Usually, reheating this component can be a solution to resolve both bluetooth and infared errors from occurring.
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