If your Xbox 360 console has the common open tray error, there is now an excellent method that can fix this problem without opening the Xbox 360 console. Therefore leaving the Microsoft warranty intact, in case you have the red rings of death in the future, just to be on the safe side. The guide is in the video below and i have tested this fix on my own Benq dvd drive and it works:)
Instructions are in this video that show you how to fix a Xbox 360 open tray error yourself:
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