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How to fix a white screen of death on the Creative Zen


Many owners including myself, own a Creative Zen music player and have the white screen of death occur randomly. Facing the white screen of death on the Zen is a popular problem that keeps on happening again and again. Thankfully i have the solutions to hopefully fix the problem with the screen going blank and prevent it from happening in the future.

1)On the Creative Zen, there is a small hole, with a small button, that you can use to reset the device. Get a small pin and using it, gently poke the small button in the hole. Doing this will reset the Zen back to original factory settings and hopefully get rid of crashing when playing music or videos and the white screen.

2)Update to the latest firmware. The older firmware version may have many errors that can cause a blank screen. If the firmware upgrade failed, move on to solution 3.

3)Downgrade to a older firmware version.

If you tried all the possible solutions and your music player is still not fixed, then its probably a hardware problem.
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