If the volume button on your Sky remote control is not working you can't control how loud you want the sound to be from the television speakers. If this function has stopped working on your device and the other buttons work perfectly fine, then the circularity inside needs to be reprogrammed. To perform this and restore all button functions to factory default settings, please follow the official reset procedure instructions in this guide.
1) Remove the battery lid and remove the inserted batteries.
2) Place the batteries back inside and hold the 'Select' button down for 30 seconds.
3) Press the 'Sky' button for 3 seconds. It will then flash two times.
4) Press the 'Guide' button to bring up the sky guide onto your TV screen.
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